GTS has a strong tradition of providing exceptional service to our customers by helping them comply with local, state and federal guidelines in respect to maintenance of medical devices. GTS certified field service reps are strategically located throughout the country to quickly respond to your service needs. Each product comes with an initial standard warranty, but to help maximize your product’s life, reduce down time and total cost of ownership, GTS offers a variety of service options that meet our customer’s requirements.
Properly maintaining your products helps you focus less on your equipment and more on your patients. Flexibility in our medical equipment repair programs is key to helping our client find the most cost-effective solution.
Premier Partnership:
This program provides the ultimate in machine performance. It is an all-inclusive program which will give you peace of mind that your product is maintained to current manufacturer’s specifications. Using computerized scheduled maintenance, original manufactures parts and geographically placed certified technicians with certified test equipment ensures optimal machine performance at a fixed maintenance cost.
- Reliable solution-guaranteed fixed cost
- Allow better focus on patients
- Guarantee service outcomes
- Increase your revenue stream with maximum up-time
- Raise satisfaction for patients and staff
- Guarantee regulatory compliance
- No unforeseen equipment repair costs
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Includes: |
Parts, labor and travel
One preventative maintenance per year per product
Regulatory Documentation
Manufacturer’s parts
4 hour call response
Most repairs completed with in 24-72 hours |
Elite Partnership:
This is a multi-level contract based program that uses customer interaction to improve overall operation effectiveness. The program utilizes your certified Gambro trained staff to provide first look and minor repairs with the support of our technical support phone staff. Our GTS on-site staff provides additional support for more advanced issues and preventative maintenance.
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Includes: |
Parts, labor and travel
One preventative maintenance per year per product
Regulatory Documentation
Manufacturer’s parts
4 hour call response
Most repairs completed with in 24-72 hours |
Select Partnership:
This program is based on a preventative, as opposed to reactive, maintenance model that is designed to ensure maximum performance and improve overall operational effectiveness.
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Includes: |
One preventative maintenance per year per product
Regulatory Documentation |
No matter what your requirements are, Gambro will design a program that will meet your needs.