Technical Helpline
To report a machine fault or for technical advice:
Contact us on +44 (0) 1733 396 100 option 3
Monday - Friday, 8:30am - 5pm
Prisma Helpline
24 hours a day - 365 days a year the Prisma helpline is available for Prisma, Prismaflex and Mars support.
Contact us on: +44 (0) 1480 414243
Central Water Plant Helpline
For Central Water Plant emergency assistance:
Contact us on +44 (0) 1733 396 100 option 1
Monday - Friday 5:30am - 8:30am & 5pm - 12 midnight
Saturday - Sunday 5am - 12 midnight
Technical Questions
Submit your non urgent technical questions via our Technical Web Assist Form.
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